Wd my book world edition white after building a pc with win 10, ive not had my wd my book world edition used for a good while, decided to plug it in and install the drivers etc. I added the admin password and created an account called bill. Your my book for mac drive and the wd drive utilities and wd security software are compatible with the following operating systems. My book essential hard drive is not recognized by windows 7. Western digital external hard drive problem techspot forums. Now everytime i copy a big file from my book to other hdd the transfert speed drop signficantly from 90mbs to 100 or 0 kbs. Meet my expectation besides some of my dislikes shown above. Apr 29, 2020 these ways can help you simply check whether your western digital my book hard drive is damaged or not, so as to prevent you going into atray. My mybook 3t drive, less than 1 yr old, only used for time machine backups, refuses to power up now. We do stand behind our warranty for the duration of the products provided warranty period, and as such, we are here to support our products regardless of the circumstances. There are some very simple solutions that you can implement to unlock your drive and. Fix and repair wd my passport ultra not detectedshowing. Besides, if you want to use an external hard drive for a longer time, you should take good care of it.
Before that it was working perfectly on both computers. How i rescued my data from a 3tb wd my book external hard. I have given what i think is the best solution to these problems. Nov 27, 2008 hello everyone, i have a wd 500gb external hard drive that is not being recognized by my computer anymore. Im not good with it, and id like to ask how to properly turn off the mybook essential and unplug it. This 30 day period starts on the date of your first telephone contact with wd technical support. My book duo user manual about your wd storage device 3 kit contents as shown in figure 1, your my book duo device kit includes the following. It has 4 wires, 2 for power which is obviously working assuming it hasnt got its own separate power.
My book drive, with the wd backup, wd drive utilities, and wd security software usb 3. How to unlock a wd external drive without a password ccm. This manual is available in the following languages. The dialog that appears depends on the installation option you selected at step 3. My book external hard drive ultrafast backup and storage. Millions of people around the world trust their data to my book desktop storage. Here, the new wd my book recorded a pcmark score of 2552 with a bandwidth of 10. I tended to be clumsy and i droped 2 of them 500gb though. The power button only works when the wd smartware software is installed on your computer. Click the wd quick view icon in the menu bar and move the cursor over the name of your my book live drive to display drive status below the submenu. If you currently find yourself locked out of your wd external hard drive with no means of recuperating your password, theres no need to panic.
Once this has been done, plug it back in and start it up. The reason that i have five is because they are solid drives at an outstanding price. The quick fix for this is to turn off and unplug the mybook, and then give it a few sharp taps around the power button to dislodge it. When i plug the usb cable in, windows recognizes that the device.
Western digital my book a line of external hard drives by western digital, styled after hardbound books. Follow the steps below in order to eliminate the common simple issues. I can access the admin account on my router but that is the limit of my knowledge. As always please leave a comment if you have a question or contact me directly at 7273459665 ext 236. Read speeds up to 2000mbs to decrease load times and get you into the game faster. How i rescued my data from a 3tb wd my book external hard drive. Oct 30, 2015 wd 2 tb my book not recognized by norton or by file explorer, but shows up in device manager. For mac, go to the apple menu and select software update. Using the my book icon right or controlclick the my book icon on the desktop and click eject my book where my book is the name you assigned to the volume when you reformatted the drive for use on a mac computer. Wd mybooklive smb problems support roon labs community. Also when i tried to turn off the mybook essential by pushing the power button, the hdd does not respond. Plugged it into a switch and its not being recognised at all, even downloaded the wd cd with the drivers and the detection tool doesnt see it either. I have tried connecting the my book directly to my computers ethernet port it does the same thing. Wd service and support your product includes 30 days of free telephone support during the warranty period.
Im using the western digital my book 3 to since 4 months. If your product is not listed above, please visit the product page. If it has its own power the other two wires are the ones of initial interest. Plug in the power supply to the wallpowerbar and to the drive. But nothing can be used repeatedly without any wear and tear. Feb 22, 2020 if you cannot access wd my passport external hard drive due to access denied error, this pages solution is helpful. Tips for getting started with the wd my book backup drive. It comes with all the software you need to help protect your data, including wd backup and wd security software and is compatible with apple time machine. If youre going to to call an agent at 8002754932 be sure to read here for the best way to do it with alternatives and shortcuts. Sep 26, 2016 wd my book external drive not working posted in external hardware. My book duo twobay storage unit, with wd discovery, wd backup, wd drive utilities, and wd security software installation files. Western digital offers an expansive portfolio of technologies, storage devices, systems and solutions for businesses and consumers alike.
When contacting wd for support have your wd product serial number, system hardware, and system software versions available. I have followed one of the faqs on the western digital web site which mentions accessing the shared storage manager and followed the procedure. Recently my 3tb wd my book gave up and would not power on, this is how i managed to rescue all of my 2. Plug the usb cable between the computer and the drive. Wd my book external drive not working external hardware. Easy to use my book desktop storage is ready to use out of the box so you can start transferring files, saving your memories and backing up right away. North america europe toll free 00800 ask4 wdeu 00800 27549338. To get started, choose the western digital brand youd like help with.
My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life. This manual comes under the category external hard drives and has been rated by 1 people with an average of a 8. I have a macbook pro new mac user and im trying to map roon to my mybooklive nas. Wd mybook essential basic troubleshooting question. Once system operational and plugged in, it appears in device manager. Hello, i have a 4tb western digital mybook external hard drive. Wd my book world edition white solved windows 10 forums. Also, when plugged in at boot up, it stopsfreezes computer from completing. Western digital hard drive problems and data recovery. First safely remove the drive and then press the power button of just pull the usb cable and it will go off. The hard drive hasnt fallen down or been physically damaged in any way. For information about optional accessories for wd products, visit.
Why isnt my wd my book external hard drive being recognized. Wd my book troubleshooting western digital external hard drive is wellknown for its reliability and durability. My book world edition user manual about your wd product 3 updating your operating system go to the start menu and click windows update. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. A line of external hard drives by western digital, styled after hardbound books. Here are what you can do to protect your western digital my book external hard drive. Power button use the power button to safely power down the drive and avoid data loss or damage to the drive. That usually make the disque unusable and i have to unplug it or restart the computer. Western digital my book live user manual pdf download. Dear wd community, hello my name is damsilon, i just bought wd my book essential 2tb 3. Hi guys, i have western digital external hdd 2 tb green that seems to have stopped working.
View the manual for the western digital my book world here, for free. Connection to wd mybooklive stopped working after 3 years. My book essential edition user manual troubleshooting 7 troubleshooting if you have problems when installing or using this product, refer to this troubleshooting sect ion or visit our support web site at support. It is safe to say that the majority of head problems inside of the portable hard drive are caused by physical impact. Designed to meet wds demanding requirements for durability, shock tolerance, and longterm reliability, we back up pun intended. Wd my book essential not being recognized in windows 10. The western digital mybook world edition nas drive makes remote access and file sharing a breeze. I can verify this using utorrent network the connection status. The path is the same for 3 years now, and links to the wd nass public folder of the type \\\\mybooklive\\public. I havent even backedup that many times so its got plenty of space. View and download western digital my book live user manual online. Install it you have to extract it i created a new folder on my hard drive for wd software once you accept the license it will. Launching wd smartware windows only if wd smartware is installed, select the wd smartware option on the wd quick view menu to display the wd smartware home screen.
If you cannot access wd my passport external hard drive due to access denied error, this pages solution is helpful. This morning, wd my passport suddenly became inaccessible, couldnt be detected by my computer. My book duo device, with wd smartware pr o, wd drive utilities, and wd security software usb 3. User manual western digital my book world 150 pages. Before updating to the latest firmware, it is recommended that youve installed the latest updates and service pack on your computer. Western digitals my book range are powerful external hds that take up more space than its competitors, but offer a lot more storage for a decent price. Here is the easy answer for this fix you have to download wd quick formatter here is the link because it took me forever to figure out how to do this i went from website to website but here is your solution download this. My book essential user manual about your wd drive 4 poweractivity led the poweractivity led shows the drives power state and activity as follows. For internal tcp port 7880, map the mbld could connect to the wd server. The wd hard drive failed to show up on my pc and i couldnt access saved data either. Mar 14, 2011 western digital s mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. Here are some excerpts of their problems andor solutions. If gaining permissions does not fix the issue, download easeus hard drive recovery software to retrieve and export data from inaccessible wd my passport. Some issues might happen with a wd external hard disk, such as hard drive crash, undetected wd hard drive, bad.
My book essential hard drive is not recognized by windows. Western digital my book problem question and answer dti. Western digitals wd my cloud networkattached storage nas devices, such as the wd mybook world live, wd my cloud ex1, ex2, and ex4 sounded like a. A few words of thanks would be greatly appreciated. For windows, go to the start menu and select windows update. I have tried it on a laptop with windows 7 and on a destop pc with windows xp, it doesnt work. Wd smartware automatic backup software and password protection with hardware encryption ensure your data is protected. Our datacentric solutions are comprised of the western digital, gtechnology, sandisk, upthere and wd brands. Western digital s mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap.
My book desktop storage has massive storage capacity so you can confidently back up the files that make up your digital life. Wd mybook essential basic troubleshooting question wd community. I have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files. I recently installed windows 10 on my system hdd an ssd. How to fix wd my passport access denied in windows 1087.
Put your digital life on the high capacity my book desktop hard drive with ultrafast usb 3. Western digital hard drive problems and data recovery youtube. For more information regarding updating your system, visit windowsupdate recording your wd product information in the following table, write the serial number and model number of your new wd. I have tried plugging it into different ports, different power plugs both in wall and power strip and on different computers. No matter what computer you plug it in to you get the same. Is there a possible way that can help me to repair the. Western digital does rigorously test and verify all of our drives, prior to shipping, and we would like to assure you that what you have experienced is extremely abnormal. Conclusion overall, wds new my book is a solid choice for the general consumer looking for a solution to back up a large amount of data, such images of their entire computer and large media files, leveraging a relatively large. Available in various editions from essential, to premium to world edition. Click the western digital end user license agreement link and read the agreement. I have to hold the power off button for 510 seconds to get it turned off.
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